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| - Our family of four stayed at this "resort" this past Memorial Day weekend. We stayed in a 'villa' room, which was located all the way at the back of the property. The room was a decent size, but I was disappointed that the villa rooms didn't come with a sofabed, just a regular sofa. My two kids (ages 4 & 2) ended up just sleeping on some blankets on the floor. I wasn't gonna pay $15/nights for a rollaway bed, since we were there for 4 nights. I was also disappointed that they didn't provide a microwave and fridge. These are just some of the amenities I thought would be provided, I guess I should have asked prior. It's definitely an older property so don't expect too much.
Our stay was good overall. The kids enjoyed the pools (they have like 4-5 pools). Service was good too, with the exception of one of the pool managers. Apparently, we are not allowed to bring food/drinks in the main pool area, because there's a Cafe Cabana that sells food. We brought some strawberries cuz (1) it's for the children and (2) they didn't offer strawberries on their menu. We were asked by an employee to bring it back to our room. Later on, a manager walked over and asked how we were enjoying our stay. I told him everything's been great, except we couldn't bring strawberries for our kids to eat. We even ordered well over $100 worth of food (we had a large group of friends), so it's not like the resort wasn't making any money on food. He replies, "Well go eat them in your room and come back out. It's a RESORT." Are you kidding me?! Is that really the most polite response you can come up with?!
Would we stay here again? Probably not.
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