I had a great experience with Kay. She is a bit of a perfectionist when it comes to her craft. Which worked really well for me coz the end result is a perfectly tatooed eyebrows that I'm very happy with. No more hassle in drawing my brows which always turns out uneven. I'm now always made up and ready to go. Follow the aftercare instructions carefully and you'll be fine. I won't lie, it did hurt a bit but just focus on how beautiful your brows will be. Thank you Kay.