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| - Absolutely the worst dining experience!
There are many horrible ways I can describe the treatment we received at SkyVue Restaurant, but let me limit it one: We felt like we were on one of those prank gameshows; the service was such a JOKE!!
Let me start off by saying we were frequent customers of SkyVue up until this experience, this evening out totally ruined it for our family.
After arriving, we were greeted by the rudest wait-staff I've ever met working there (Greg). Note: The restaurant is a family establishment (maybe 15-18 small dining tables), so even on their busiest day they may have 5 tables per waitress/waiter.
On the evening we went out (on a Wednesday) there were approx. 8 other tables.
We were sat and ignored (the waiter walked past us many times), until about 10-15mins in. He took our drink order in a hurry and was gone again, another long period of time passed until our waters and iced tea were delivered to the table (still waiting on our bar drinks).
Finally back to the table with our bar drinks, he set them down and dashed off again not even taking our order (mind you, we've been there 25mins already). At this point we were getting a bit upset and started to notice another table getting neglected was well. We didn't let it get to us and tried to make the best of it.
The neglect continued; our order was taken incorrectly, drinks were NEVER filled up (honestly not even once), appetizer was unsatisfactory, soup/salad was never delivered.. And about time the food came, this was only the 4th time we had spoken to the waiter in an hours time.
When he dropped off the food, we made one comment "can you please make sure to take the food we never received off the bill?". His response was nothing we would have ever expected! "You know, you can leave!" as he turned and walked away, then mumbling so we could still hear "and I wish you would".
We immediately stood up and walked over to the bar where the manager appeared to be. Walking past the kitchen area where our waiter was, I made a comment to the bus-boy asking if the man at the bar was the manager. To my surprise our waiter was in the kitchen running his mouth about how he just "told his table off" and poked his head around the corner and made another comment to me, stating "you look cute when you're mad". ---Seriously how can someone in this business be SO DISRESPECTFUL!
We then spoke with the manager and shared all of the concerns of what occurred. He responded calmly that he'd pay for our meals and we could watch him go "tell our waiter off". Such a joke, he seemed so careless of everything we shared. We left, very disgusted with the entire experience!
This absolutely ruined our evening and opinion of SkyVue; It left me and my family seething due to the unnecessary disrespect shown to customers.
WE WILL NEVER VISIT THIS RESTAURANT AGAIN! & I will share this story of such horrible service with everyone I know.
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