From my first phone call for a quote and to set up an appointment to when the guys showed up, this company was very helpful. We used this company last weekend. They were awesome. I had requested three guys and the three Hawaiian guys showed up. They were very professional introduced themselves right away and got busy. They never stopped. We had a couch that had to go over an upstairs balcony and they made it look simple. They arrived at our new house and were unloaded under the estimated time. I would highly recommend this company and make sure you ask for Walter and his crew they make you feel like family. There were no additional costs and actually less than the original quote.