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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I normally, do not right a negative review, but after two years in a row of I normally do not right a negative review, but being robbed and abused by this company, the time has come. There needs to be a ZERO rating. Under no conditions, ever use this company anywhere. ****** In 2017, I went to Hobby Airport,Houston and booked the supershuttle. They came 1.5 hours late. I called them and said, make sure you come on time on the return trip from Sugarland back to Hobby. They did come and time and called a yellow cab to pick me up which they paid for. Now in 2018 Jan. 26th. Book everything in advance. They have my flight number getting in 10 minutes early at 10:00 PM. I expected them right outside the door. I waited. Nada. There was another gentleman also waiting for the same shuttlexpress. He was going to downtown and it should then continue on to Sugarland. I went into the office desk of Supershuttle, four times over a period of an hour, pickup up the phone and getting the recording five minutes each time. Finally the other gentleman an hour later 11 PM took Uber and I took a cab for twice the price. On the return trip from Sugarland, I booked a cab at twice the price of the Supershuttle. When I got back to the hotel at midnight, I checked my credit card and supershuttle had already charged me the full 58 dollars after never having showed up. That is theft. So, I filled out all the web forms and called supershuttle four more times. I asked Supershuttle to reimburse me for the 70 dollar cab fare plus the amount they already took from my card. I had to wait 12 days and the 58 dollars they charged was returned to me. They REFUSED to compensate me for the 70 dollar cab fare. I was only asking one way, not both ways. I am doing as I said to the customer support person. I have used services all over the world and never had this treatment.
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