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  • The staff here is so rude. Debbie she is the person that does the billing and management. Just about everything for this office. She is so RUDE. She should not have a job. She should stay home and have cats because I'm sure no man could love a women like her. Lol. I first went here once for visit with Dr Reese. The list goes on with problems i had with the staff at this office not only with her. With scheduling appt. To the lack of them following up with appt. To most of the staff yelling at patients over the phone and myself about how I needed to make an appt for my meds because he is booked over a month out after I said I did not want to make an appt again. Girls on cell phones texting while working. List goes on. Let's end with the huge problem. Debbie the BITCH of all bitches. I get a letter saying my insurance processed claim wrong so I had to do leg work to get insurance to pay it or I needed to pay the BILL of $100. That my insurance did not pay. 100 for the visit going over 30 min lol so they make the visit go over 30 min then charge your insurance 100 bucks WOW. Insurance did not pay it they wanted more info. She told my insurance of they wanted a letter of exsplenation they needed to pay her 250 for that letter hahaha. So my insurance said they would look into the claim and see about re process. They fixed it and paid it at 100 percent paid. I called this bitch back. Told her my insurance was sending an EOB showing they paid in full and she needed to send me back my CO payment of 52 dollars because I had met my out of pocket MAX for the year and did not have a Co payment that they collected at visit and insurance paid at 100 percent. She got so upset started yelling at me. Told me I'm done talking to you and I'm noting account that I will not talk to you ever again. And hung up on me. Can you believe people like this have a JOB......
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