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  • I have been trying to place an order for their signature cinnamon roll mix in their "Sassy's Bakery" bags for over a month. This was supposed to be a birthday gift first, then after they didn't have it in time I was going to make it a mother's day gift. Each time they tell me it's on back order. I don't think the owner ever placed the order. I keep being told I will receive a call back and I get nothing. The first time I called to order they said it would be available the next day. I went to pick it up and they didn't even know my order existed. I placed the order again, I was told that it would be ready the next day, again. Called them to verify the next day and they said they had no knowledge of my order and it would be impossible for me to order this from them as they were out of the bags. They didn't even bother to call me and tell me this! I placed another order and was told it would take 2 weeks. 3 weeks later I call after not hearing anything from them and it's still on backorder!! I would not trust ordering anything from them, especially a wedding cake if they can't even get a cinnamon roll mix order right. They don't even have the courtesy to call their customers. Beware if you have a deadline for an order because you won't get it! Thanks for ruining a birthday & mother's day, Sassy's! I will not be back with the service I have been given.
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