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  • I've been going to Deans for a couple years now and have tried a variety of their services they offer like waxing, nails, hair cuts (obviously), and the services Ray offers. Hair cuts: I got hooked the first time in with the free haircut coupon they give returning clients to refer new customers - good tool! The hair cut was good but I am slowly becoming dissatisfied with the cuts I've been getting. I'm anal about my bangs and they just have not been doing them justice which sucks especially since my stylist raised her rates - something I'm not willing to pay unless its perfection. Would I return again for a cut? Probably but not unless I'm in a bind. Service: Regardless of the ok hair cut the service is ALWAYS amazing. From the friendly receptionist to the stylists to the stylists that aren't even working on you EVERYONE is nice! One touch I liked was when Dean comes in every now again and makes a point to say hello to the customers and make sure everything is running smoothly. Waxing: I am very picky about my waxing. I was not that happy with the job the lady (russian?) did. I found patches she missed?! and it could have been done much faster instead it and the pain felt drawn out :-p Nails: Overpriced but the nail tech did an amazing job! I love the color selection and have even bought a few Zoya and OPIs to take home with me. Hair Services by Ray: Ray is on the Dean of Shadyside staff but its kinda like he runs his own show. He cuts styles and dyes wigs for cancer patients and for other people who wear wigs. He cut one of my wigs which I think I'm going to take back to him to try to fix. He does an amazing job though with the wash/dry/styling of my wig. He really helps make an unnatural thing look more natural. He is very sensitive and also makes me feel really comfortable about the situation - so props for that. All in all I would say I feel blase about this salon but I know I will find myself returning there no matter what.
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