I would like to give them four stars but unless you pay careful attention to your order there is a very good chance they will screw it up. I don't get a good vibe from the staff either, I have yet to have real bad service but I get the impression they don't really care. That's fast food.....
I only go back for a few reasons. The quality of food is slightly better than McDonald's and BK, my son loves it AND you can substitute chili for fries.