I've always loved the open houses in Voci Spa, but this last one was very disappointing. The eye brows with Stephanie was great but massage was lame and felt almost insulting - the therapist barely touched me. And it was soooooo short - like 2 minutes! We waited in line for at least an hour! I asked - is this it? Yes, she answered - it's so many of you... Did you not expect any for the open house and free advertised massage?? Also, had previous problems with scheduling massage. I wanted to get more product but after very indifferent reaction from the manager Lorie I talked to, I am not sure, I want to invest any money.