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  • Today I called to order tires because Sams website failed to let me add them to my cart. I spoke to Brendan who sounded like it might be his first day (it wasn't). Brendan advised me that to order the item number I gave him from the website, I'd need to make the drive to present my credit card in person....weird, but I did it. On arrival Brendan and his side kick advised they couldn't order my tires and I should come back tomorrow to talk to a sales manager because it looked like BFGoodrich no longer made their best selling tire (BS!). Thanks for wasting an hour of my weekend because you have no clue whats going on in your system. I can see why your tire department has tumble weeds blowing around it on a Saturday if this is a typical experience. Go somewhere else with a clue people, if this is "warehouse" tire service lets go to a real tire store and close these departments down in the club super markets! Stick to your massive TVs and 1000 pack toilet rolls Sams...or get staff in your tire dept with a pulse.
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