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  • First bad experience I've had at wireless doctor.... I took my s4 in to get repaired. It was completely shattered and the display LCD thingy wasn't coming on even though i could hear the phone get messages and whatnot. The guy said to come back in an hour and it would be ready. I came back 45 mins later so I could wait for it, but they tell me they dont have my display color in stock. What?! But what they did to handle the situation really made me satisfied. The tech said he would personally call the manager and coordinate a part delivery within the hour. He apologized sincerely and gave me a considerable discount for my troubles and said he would discount my future repair as well. He looked extremely apologetic and did everything in his power to make it right (it wasn't even that big of a deal to begin with but ill take a discount any day). The part was delivered in a timely manner as promised, they fixed the display right away, and I had my phone back in my hands right when I came back in to pick it up. I can say with confidence everyone at Wireless Doctor is customer oriented and will do just about anything to make someone satisfied with the service. Thanks!
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