I had been looking for a new rim for my bike all over and had been struggling to find anything that wasn't outrageous. The guy working there was awesome. He even tried to bang the rim into shape to at least make it rideable short term. That wasn't really possible (it was terribly bent).
He then looked in the back for a used rim. He was able to find one for me that was better than my busted rim and gave it to me for super cheap. He never tried to sell me anything that I didn't come in for which was awesome. Great people, great service!