| rev:text
| - Let's get this straight. The ice cream was excellent. However, I had called to check the closing time and was told that it was 9pm. Although any information I could find on the internets said 10pm. OK, the internets are not always correct.
My girlfriend and I walked up there and got there around 8pm. The sign on the door listed the closing time as 10pm. The front door was locked. We could see people entering through the back and enjoying ice cream inside so went around the back. A sign in marker was on the door saying that the food kitchen was closed and all we could get was ice cream. That was fine as that was all we desired.
We entered and went to the hostess stand/'Please wait to be seated' sign. A staff member dressed in pink shirt came up and asked if we wished to be seated. We said yes and she grabbed some menus. There were many booths available. However, she led us to a half booth with ridiculously uncomfortable chairs on one side. I asked about sitting in the open booths and she explained that since they close at 9pm that section was closed. She gave us the menus and we seated ourselves on one side of the booth so as not to have to sit on the uncomfortable wire chairs. The menu stated clearly that closing time was 10pm.
A waitress in a gray shirt came by and was very helpful as the menu is complicated, apparently dips are scoops (I thought dips were the liquid that went on the cone, that's a different place though), she explained the menu and then came back to take our order after a delay that was longer than I'd expect, they were busy though.
During the interim I took a look around and noted that the 'open' seating area had filled. Now people were indeed being seated in the 'closed' area. The staff members seemed to be arrayed in pink, gray, and black (for the kitchen staff) except for one guy who seemed to be assisting in a flannel shirt and jeans. The customer seated behind me noted that he had received his sundae in a Styrofoam cup and that he remembered having them in glass previously. I did not know what he ordered. I knew that my single scoop with two toppings was costing $5.50, a Styrofoam cup would be insulting. Low and behold, our sundaes were delivered to the table in Styrofoam. The pictures I have seen also show glassware.
This was very disappointing. I am not sure if the staff had simply decided to close early for the evening or if there was some kind of issue with the dishwasher...I don't know (and we were told nothing except closing time was 9pm) what was going on. The only thing I am sure of is that no matter how great the ice cream is, it is important to run a tight ship. I am not sure if there was a manager there, if there was they should be fired. The night was 3/9/11.
The ice cream was excellent.
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