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  • I had a similar experience as the other person who wrote a review. Tried contacting Erika Rodarte of Tranquil INfusion several times for an appointment after purchasing the KGB Deal. We finally made the appointment. Address on the voucher was incorrect. Erika - owner of Tranquil INfusion (?) didn't even notice that!!! Showed up for my appointment only to find that she had written it down incorrectly. She had scheduled 3 (yes -three!!!) people all at once! Told me I would have to wait for over an hour - after I had driven around for 45 minutes looking for her place (due to the incorrect address on the KGB voucher) She does not return phone calls apparently as I had tried multiple times to contact her trying to find out where her business was. I angrily left her "spa" after I was told that I would have to wait over an hour for my scheduled appointment. I had taken the entire morning off work and the microdermabrasion was for a special occasion. She called me and wanted to reschedule. I tried calling her several times leaving about 5 messages that she apparently didn't get. She didn't bother to apologize for wasting my entire morning off work, and was not at all flexible in re-scheduling due to HER mistake- not mine. She would not work prior to 10AM. Must be nice. It seems like, if you have a business... you should 1. have a phone that works 2. check your messages 3. return your phone calls 4. apologize when you screw up . I know that people make mistakes, but she was a smart alec and didn't even say she was sorry for writing the appointment down incorrectly. Total waste of my time!
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