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| - Never have I experienced such appalling customer service at any establishment!
The boyfriend and I take on the 45 minute drive to Peoria from Goodyear after having some serious cravings for Korean BBQ. We walk in around 12:30 pm and expect a wait since it should be the peak of lunch rush. Instead, the ENTIRE restaurant was empty and continued to be empty from the time we arrived to the time we left. The only waitress there sat us down in a booth, gave us menus and took our drink orders, only saying about two words during the entire exchange. After the food arrived, she quite literally threw the food in front of us then left, never to be seen or heard from again. My boyfriend wanted a beer but she was gone and there was nobody else in the restaurant to help us either, After eating, we sat there for 15 minutes waiting for her to come by and give us the check. Of course, she didn't come back so we decided to do her job for her and physically get up just to hunt her down. She was sitting on a table on the lower level watching TV! Let me rephrase that, she was doing absolutely nothing and couldn't bother to check on us when we were the ONLY people in the store.
What really pushed me over the edge was that after my boyfriend and I decided to split the check, she demanded a tip from each of us. On the receipt, theres a "recommended" percentage that we should tip and she shoved my check back in my face after I didn't give her enough. I really just wanted to blow up at this point because how DARE you demand a tip for horrendous customer service! She
Like many people on this page, I too had trouble redeeming the Yelp deal because the bill wasn't over 50 dollars. I wont go into too much detail about how unprofessional that is. The food here is good and without all this trouble with the deal and the waitress, this place could potentially have five stars.
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