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  • Ugh. Disappointed AGAIN. Every time we go to this particular dunkin' we are greatly disappointed in their donut selection. So I decided to not be a content complainer And email corporate dunkin' donuts customer service. I got a prompt reply, including an apology, a plan on how they will be improving, and a coupon for a free half dozen donuts. I was so excited! So after 2 and a half months of not going simply because I've been broke we go for coffee and donuts and they only have three types of donuts available, two of the kinds (lemon and pumpkin) they only have 3 ready and the other type is just the plain "old fashioned" donuts, ew. They took forever to make our coffees despite not being busy (only one woman who ordered a bagel besides us), and the woman who took our order clearly had no idea what she was doing. Overall I'm most upset about the donut situation and misleading customer service interaction I had, I will be going to Star Donuts and/or Starbucks from now on which breaks my heart being a New England gal.
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