This place is going downhill sadly. A lot of the items we used to order are no longer on the menu. They say the reason they are gone is because they are trying to franchise the place out and make it simpler. In my mind that means they are cheapening it up.
The last few times they quoted us a time and it's always 30 minutes after the quote time. My wife picked the food up tonight. We were quoted 10 minutes. She texted me 40 minutes after I called the food in and said she is still waiting. One of the flavor of wings we ordered were incorrect as well.
Bottom line, if they don't shape up their customer service, they will never make it to a franchise. I can't control their menu but the things we used to love are no longer available. ATL wings are no longer the place we order food anymore.