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  • I needed a new headset for my phone. It's not a new phone, and won't use bluetooth or another wireless headset. I asked where the wired headsets were and was guided to an area full of ...wireless headsets. I asked again. "Oh," the associate said, "That's another aisle." He walked me over there, and then took off. No wireless headsets. Finally, I went to the information desk. Of course, they informed me that no such headsets existed, not just in their store, but anywhere. I eventually ordered one on the web and it was at my door in two days. I understand when a store doesn't have something, but sending me to two different aisles, giving me no assistance in them and then claiming the item does not exist at all? Pretty incompetent, to say the least.
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