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| - So by now you know we eat out a lot. We eat out with our kids at restaurants probably more than any other family in LV!! Bagel Cafe is about a mile away, so it's been another stand-by...but not anymore.
First, their breakfast food and sandwiches are still great. That's probably never going to change. But we don't go there for dinner anymore like we used to. Maybe you don't order a steak at a place called Bagel Cafe, but the last two times my wife wanted steak (while the kids wanted Matzoh Ball soup and stuffed cabbage!), the steak was nearly inedible - gristly, thin, not cooked evenly, and I would hate to see the expiration date on the meat, as it tasted pretty rancid. I can almost picture a "Gordon Ramsay discovers something disgusting" Kitchen Nitemares moment, covering his mouth over a trash bin after a tirade of expletives.
Which brings me to my other HUGE gripe about Bagel Cafe....and it's not pleasant. The bathrooms...are disgusting...'nuff said. Maybe it's a result of the huge traffic they get for morning/brunch, and they simply can't stop to check/clean the bathrooms during the day?? There's no excuse for disgusting bathrooms at a restaurant, and probably no greater turn-off, not to mention the health issues.
Clearly, dinner is not their target meal, though they still list many great specials, at least the nights they're open past 5 p.m. (any day except Sun-Tue, I thnk). To be fair, the traditional NY Deli type items are still great (yes, I too love tongue, liver, whitefish, and other hard-to-find deli sandwiches; knishes, etc.). Bagel selection? Fabulous. The pastries still LOOK as good as ever, but sometimes, after 2-3 bites, I wish they were less sweet, less BIG, and tasted a little more 'special'. Matzoh Ball soup? Excellent, if you like the rich, thick, ultra-brothy variety that sometimes even have the layer of fat/oil floating on top. Now I happen to like that, but today's finicky health-conscious 2010 diner may be immediately turned off....and watch out for the occasional bone shard!
My last gripe about Bagel Cafe? The tabletops are too small! Maybe I have a sense of false entitlement for comfortable seating, but with the huge platter-size dishes (and additional plates for 'sides') they use, a 4-top with 4 people, even when 2 are kids, becomes a challenge in space planning and creative plate stacking. OK, maybe this gets people in and out quicker...but I have to note this here as a legitimate complaint. The booths are slightly roomier, but not much. I feel like I'm sitting in the back row of a Southwest 737 with my seatback and traytable in their upright positions....
I wish I could be nicer to this place! The servers are friendly and fun, and the kitchen staff often comes out and yuks it up with the clientele. Maybe they oughta have someone also make rounds of the bathrooms, too... All this adds up to my first 1-star rating...
Oh yeah...someone else mentioned the cashiers. YES, I've had problems related to this also. About 2 years ago, I saw triplicate charges coming through on my credit card about a month after dining here. They resolved the problem by running credits through after the fact, but I had to bring it to their attention. Also, if you watch your account like I do, you'll notice that they take FOREVER to clear your payment, which is always an indication that their internal controls and policies may be lacking.
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