First facial ever! Was referred by a friend and this is now a must in my life!! Heather was amazing. The atmosphere, her knowledge, and customer service was A++++ would highly recommend anyone go in there. As I am African American I was worried about just anyone handling my skin like I am with my hair but all doubts went away the moment she started! P.S. don't make any plans for after because you WILL want to relax and do nothing.