Everyone here is really personable. I have been here multiple times for colorings and cuts and I've never had a problem. I'm a perfectionist when it comes to my hair and it's color so I'm glad that if there's anything I'm not super happy about, which will be minor things, it's easy for me to let them know and they're always glad to fix it. I, personally, go to Mock for my hair because with my particular kind of hair (Asian hair which happens to be extremely stubborn and fragile) she is very knowledgeable and knows what she is doing. I recently went blonde from dark brown hair and I'm in love! I definitely recommend Guy and Gal Salon.