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  • My fiancĂ© and I went here around 5-6pm.. All we ordered was a small onion ring, a butter finger peanut butter concrete and he ordered a reese's pieces and peanut butter ice cream. This man loves his peanut butter so he was pretty pissed and annoyed when it was plain vanilla with reese's when he loudly and clearly said "reese's pieces AND peanut butter ice cream" so that crappy turn out for him, we also waited EXACTLY 8 minutes for all of this. Now we'd understand if we ordered a couple of hot dogs or a burger or two.. But no. That was all we got. We also noticed nobody moving around with a sense of urgency and there were only a few high school looking kids sitting outside and 2 cars at the pull in spots. So it wasn't busy. And the girl (not smiley AT ALL, with blonde hair up in a bun and fairly pale skin..) wasn't very welcoming.. Again, didn't smile once and she handed me the concrete and his ice cream and said "thanks have a good night" I certainly will once I get the rest of my order.. ?! She seemed extremely annoyed when I said "um we ordered onion rings too" she handed me the bag and didn't say a word. SO we typically go to the OTHER sonic on Boulder and Lake Mead.. We only tried this one to try it cause we live in Tuscany and thought it was closer. We'll drive the extra 2 minutes though gladly. The customer service was HORRIBLE, the wait was not understood and ridiculous and the main job - our order wasn't correct. We get people have bad days, leave that shit at home though. Don't take it to work, just some friendly advice. And listen when people are talking to you so you aren't messing peoples orders up.
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