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| - Where do I begin with the issues!
I needed a new company web site, so after talking with several other companies I decided to go with RL, at a $1700 monthly commitment on my part. We started with web design of our new company pages, I wrote ALL text and sent .wd files over to Robbie Brito at Reach to then send to his outsourced developer. Now, I am a great Mover, but not a copy/text technical writer, but when I got the finished product back 3-weeks later, there were basic grammar errors, spelling errors, when I asked for a picture to be inserted, they literally wrote "insert pic here", with NO picture. We went back & forth on the web corrections for 2 more months, they never fixed the problems. Then I ran analytics on the site that they built; 112 coding errors, 5 major issues w/ Google capability, numerous +/- keyword issues, and of course, they failed to fix any of these issues. Their sales people (and that's exactly what they are) lie to your face very easily, but never provide results. I had to hire another company to monitor the web sites issues. It got to the point that I was having WEEKLY status meeting with Robbie Brito / RL Sales, to "fix" the issues. I finally told him that I was spending so much time doing his job, that I didn't have time to grow my business. Very poorly run company! If you call their Phoenix office, they don't even have a receptionist, it is all V/M.
I ended up canceling my contract with RL, and found a much better company that actually knows what they are doing; Today's Local Media out of Dallas. Now, RL is holding me hostage and will not take the web site laden with issues/errors down, so Google thinks it's a duplicate. I have literally had to go to their office and sit for hours at a time to get a response! Horrible company w/ really bad employees!
Levi Ferrin
Move-U Packing & Moving
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