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  • I recently stayed here for a very busy convention. The hotel was filled to capacity and there were a lot of immature younger kids running around. The staff was phenomenal. The hotel's check in time is 4 pm. We arrived at 8 am for the convention and the desk staff was courteous and got us in our room right away. The room was nice and large and clean. The bathroom was clean. I always look for mold in showers at hotels and there were none. Housekeeping did a great job, especially since the hotel was filled to capacity. My only complaint about my visit was the bed. Which a bed is why you stay in a hotel. That is the only thing keeping it from a 5 star review. The mattress felt cheap and had just a thin pad on them. However the amenities in the room were great. I will say that the walls are a bit thin. I could hear people/dogs at times. Breakfast was good. It wasn't the best hotel breakfast, but definitely better than a lot of places. Being included with the room was a plus. There was good variety. And again about the staff, everyone was so friendly. I walked into a bathroom that had been trashed by other less considerate con goers. The lady cleaning up was very nice and friendly to us (especially considering the situation). I thanked her. I pretty much stayed here in what would be a nightmare situation, and the hotel exceeded my expectations.
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