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  • I had a really poor experience with Pixel 8 Lounge, and I definitely will not be going back again. Went in there for a table of 2 on a Sunday afternoon. I was quickly given a table to sit, but NOTHING (menu, tea, placement) was given to us after 5 minutes of waiting at the table. There were only 2 waitresses there, and finally when I waved one of them over, she asked "are you ready to order?" Um.. no, because you have not given me a menu yet. Ok, so I ordered the Japanese curry chicken rice bowl, a cold lemon tea and my friend ordered chicken wings and french fries. Even after a few minutes we ordered, still no tea and no cutlery were given. I had to wave them over again and ask for tea. For a HK style cafe, I don't really expect much with service.... but this place was really below average. After waiting for 30 minutes, our food still not arrived. I noticed the tables around us, whom all came after me all got their food and drinks. I asked where is my drink (again, 30 min wait) and she replies they are making it - no one was at the bar. Then FINALLY our food comes, but they got the wrong order. Instead of chicken wings, they gave us deep fried fish cutlet. Since we've waited for so long, we just decided to keep it. My Japanese style curry rice bowl came and it tasted horrible. It was not "Japanese-style" at all. The curry was a spicy bitter taste, and the chicken skin was mushy and just really disgusting. It was so salty and spicy, and my drink was STILL not here yet - after 45 minutes now. Finally, my drink comes but we were both finished eating our horrible food and I asked for the bill. When the girl takes my credit card, she goes "the machine automatically charges tips." I have never heard of a machine that did that.. and when I looked over the total amount, clearly she had just rounded up the amount herself and the machine did not calculate the tax based on a percentage. BEWARE! What a scam.. never coming back here even if the food was free.
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