I went in to this location were I was instantly greeted by an associate named Dylan. He approached me and asked what I was there for long story short Dylan is amazing. He's genuine, patient and his customer service is beyond outstanding. He made upgrading my phone an easy process and believe me it's hard to let go of a phone you've have for years in fear that you'll lose everything on it and pay 147.00 including 21.65 just to upgrade it but Dylan!... Made it an extremely smooth transition! What an amazing gentleman!