I decided to finally give this place a try, although it's a bit out of my way and I'm not a fan of anything in Uptown as parking usually sucks.
We got lucky and found parking right out front of the Hearst Building which is where Jewell Cupcake is located on the 3rd floor next to Showmars. The building itself is nice and there's lots of security all over the place! We got there pretty early and were excited to try their cupcakes, but the young lady working in the front was utterly depressing! She barely made any eye contact, never greeted us, didn't engage us, didn't make any recommendations, definitely didn't smile. The energy in the place was very depressing it felt like we walked into a funeral home.
As for the cupcakes I was not impressed, which blows my mind as to why they would have someone working there with such a shitty personality. I definitely wouldn't recommend or return.