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  • By far the worst customer service I've personally ever had, So as we walk in we realize it's kinda packed. No big deal right? Wrong, It took us 15 mins to get seated so I thought no big deal. So as we are sitting there waiting for somebody to come take our order I notice nobody around us has their food and had looked like they were there for a while. So finally 15 mins later a waitress comes to take our drink order then that also took about 10 minutes for her to get back. So we get our drinks and then it takes another 20 minutes for the waitress to come back and take our order our food. So we ordered our food and it took 40 minutes before somebody realized that we were clearly upset. So A different employee comes and asks us if were okay and if we needed anything, We tell him that we've been waiting 40 minutes for our food. So he goes and tells the waitress that originally took our order and she walks over to our table very aggressively and clearly upset and tells us very rudely "No y'all have not been waiting 40 minutes." So we explain to her yes we have and told her what time she came and took our order Then she continues on to argue with us, She was very rude and unprofessional. So we give it some more time, Once it hit exactly 1 hour the on-site supervisor came and spoke to us. She was very nice and polite, She told us that she would go back there and handle our food and get it out as soon as possible. But I told her "No it's ok I'll pay for our drinks and we were going to go somewhere else." She didn't make us pay for our drinks, That's about the only positive thing I have to say about this experience. I do not recommend going there. The food is decent but that place has done nothing but go downhill, Very terrible customer service and it wasn't even that busy. I will never return there.
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