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  • I went there to get dinner for the family. The girl at the drive thru window gave me the order and 1 was missing. She said I didn't order 4 meals, so I ordered another one. Got home and saw that she did charge me for 4 meals and I had now paid for 5. Went back to talk to a manager, he came up to register as if I was an inconvenience, explained the story. Showed him my bank statement showing charges and receipts. The girl is standing there laughing. The manager does not say sorry. He goes to drive thru register and the girl is whispering and laughing even more now. He hands me cash, which I would've rather had it back on my card, still no sorry. I've emailed this location and the main cooperation and have never gotten a response. I refuse to spend a dime there. As an owner I'd be upset with the lack of customer service and that's all I wanted to tell them is they should retrain on customer service and how to give excellent service.
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