I've been here a handful of times and have found the customer service is consistently great.. very knowledgeable and helpful. They have the take a number type service which I like, as long as I remember to take a number.. I have tried a little bit of everything here and have never been disappointed by the quality, and find the pricing reasonable for what I am buying. I have been to a few other of the downtown competition and I wouldn't say you are going to find better pricing elsewhere. I have dropped in at busy times, and quiet times and each has been a pleasant and efficient meat buying experience. Glad to have them as my local meat source.