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  • I've been a patient of Darst Dermatology for many years. Recently it seems patents aren't appreciated, the staff is not welcoming or even friendly. An appt was made weeks ago remove a few spots (I specifically mentioned the reason, and planned for it this week while I was off work). A few minutes early, I waited a few minutes for the desk staff but neither of the 3 ladies greeted me. I was welcomed by asking for my insurance card, which was provided. A nurse called my name and brought me back to an exam room but there was no small talk or anything warm, caring or friendly conversation. Direct questions about the visit. Darst was nice but another visit (with another specialist copay) would be required. I only wish the person taking my appointment would have mentioned that as I would have rescheduled soon. It was my intent to have the procedure done this week while on vacation. Misinformed and not aware. For years I've remained a patient for convenience. I don't feel valued or that my concerns are heard. Example: All future appointments were cancelled today, the desk staff were not concerned or attempt to ask questions. Darst is a good doctor. I only wish he would re-evaluate the service of the office and allow more time to listen to patients. I was disappointed today but was not given an opportunity to be heard. He quickly moved on to the next spot.
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