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  • I'm not sure why this location has so many bad reviews. I've been coming here since moving to the area in August 2012. They are always friendly, quick, and apologetic if things take a while or if they need to call or ask you about recommend services. As a woman, I feel that I know quite a bit about cars, and I never once have felt like they were trying to sell me something I didn't need. The only time I felt overcharged was once when they offered to change a windshield wiper blade, and I assumed it wouldn't cost much. I can do it myself for less than $10, but it cost me $40 there...still, though, my fault for not asking how much it would cost. Anyway, I called this morning around 10 and they were able to take me at 4 pm for an oil change and transmission fluid change (manufacturer recommended). I knew I was coming up on needing new tires, and they asked me half-way through the appointment if I wanted to get new ones. Since I was already anticipating getting some (planning on May), I looked at the options and got new tires as well. I never once felt pressured and I have refused services in the past that I felt could wait. I don't think they are trying to take advantage of you, and I always feel that they do a good job explaining why something is necessary. I put everything on my Firestone card, and they gave me an extra discount. All in all, this is a good location. I have been using Firestone to service my car since I bought it new in 2010 and I'm glad I use them. I've taken my car on many road trips, and the desert heat is not the friendliest for cars, so I feel they help me keep my car safe and running well.
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