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  • Wings are good and Tanner was super awesome! However, Nick lacks any emotional intelligence, has no customer service, and is quite confrontational. Additionally, John, who we learned is a manager trainee, but imposed himself as THE manager of the restaurant, provided some lame excuses for non issue items, which then makes them an issue (e.g. No carrots... told it was due to no carrots being farmed from current California drought, which has been declared over for months, then due to wage increase they could not offer carrots; both ridiculous. Advice, get rid of both John and Nick, and promote Tanner to manager. We will be following this up with a letter to corporate as well to be sure it has an impact.
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