We live nearby and have been here many times. The food is usually good, but as you can see from the reviews here on Yelp, this location has issues with customer service. Usually the staff is polite, just a little slow.
This was not the case last night on 4/23. We sat down at the bar around 6:45pm. There was a blonde female working the bar. I think her name was DeeDee. She never once acknowledged us. Not even a simple greeting. One of the managers saw us and got our drink order. We continued to sit at the bar for another 10 minutes while being completely ignored by DeeDee.
Eventually some other person (maybe another bartender or waitress?) took our order. She was nice.
To Pita Jungle, I'd like to say that you should carefully pick who you let serve your customers. DeeDee makes it hard for me to want to come back. To DeeDee, I'd like to say that if you don't like people, get out of the customer service industry, or seek help from your peers to learn how to treat people.