Why five vs. four stars? Because not only did GD4L do an outstanding job, they did not try and up-sell me. In fact, quite the opposite occurred. The owner himself came out to do the estimate of repair. (I accidentally backed out before the garage was fully retracted. I blame my wife for distracting me. LOL) Anyway the owner came out the same day and sold me only what I needed. When the crew came out to do the repair, they were expedient and professional. The bottom line is I would use GD4L again in a heartbeat (I hope I never have to though) On that note after getting 5 quotes GD4L came in the lowest as well. So how can you go wrong with the lowest price for the best work? That is some of many reasons for the FIVE-STAR rating. GOOD JOB FOLKS!