I have been here several times and it is always because it is just a convenient option. As far as chain restaurants go, it is fine. The decor is always awful and quite frankly I have no idea what it has to do with cheesecake. I also wonder why they make their servers dress in white. It seems like a bad idea because they will always look dirty. You just can't keep white clean in a restaurant. I think they want you to feel like you're in heaven but if so, it must be the dodgy part.
The food is decent but I find their portions to be way too large creating inflated prides. Also, their menu is so large it seems impossible for them to make anything amazing food-wise. I do like their cheesecake but I question the amount of unnecessary ingredients they use.
We ordered the white bean chicken chili from the Skinny menu (because we wanted normal portions). And we also shared the kabob appetizer. Both were among the most enjoyable things I've gotten there. The chili was very good and a bit spicy. The kabob could have been better but I wasn't expecting authentic kabob taste. The meat was the disappointing part. The yogurt sauce was good though.
Our waitress last nice gave us an extra 25 minutes to decide on dessert since we weren't ready the first time. I'm not sure where she went but we didn't even see her to flag down in that time period.
Overall this place is fine in a pinch but it will never be among my favorites.