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  • Worse Customer Service I've experienced in awhile. Booked a cleaning through Groupon. The gal was 30 mins late and when she got to the 4 hour mark said, I'm sorry I did everything but the floors, my time is up. Then when I booked it I had the option to book future cleanings. The company texted me 2 hours before the gal showed up 1 month later to tell me she was on her way. I called because I was not ready for this cleaning. I was told there would be a $25 fee and I was sent an email a week before reminding me. I never received this email. If they can text me 2 hours before she arrives why can't them text me a week before allowing me the option to reschedule without a fee. The customer service rep argued with me on the phone. I cancelled. I hope $25 is worth loosing a customer over especially when the lost was due to the way they have their program set up.
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