Okk so what do I expect, it's a fast food joint. My Veggie Burger pattie was so tuff I thought about tossing it to the dog as a chew toy. So I asked for another one. Here is the result. But I must say the lead manager was working really hard handling drive thru, walk-ups and dine in orders. Btw I don't use a microwave at home I don't want my veggie burger nuked.