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  • This place is my primary place to work out. It's a very nice gym-pretty tough to rate the actual facilities at anything less than 4 stars...all the equipment is new, staff is friendly, there's a plethora of treadmills with the individual TVs on them, and they even have the typical LA Fitness jacuzzi, sauna, and pool. Also, if you're into basketball as much as me, there are always 5 on 5 pick-up games going on at this location during the weekdays which are pretty fun. There's also a One Stop Nutrition and a Subway in the same parking lot as the place which is great for people looking to eat healthy before/after gym time. Now...onto why I am giving this LA Fitness location 2 stars...one of my family members had their car broken into here just a few months ago. Some person straight up shattered the glass and grabbed a backpack and took off. Of course, nothing of value was in the bag, but this location is probably in one of the rougher areas of town. It's because the light rail runs along Camelback next to the gym where there are cop cars there every other week addressing problems. There's always homeless people hanging out outside the Frys and McDonalds next door. One time I even saw two kids barely 10 years old standing outside of the entrance to the gym begging people for money. All of this plays into the customer experience as gym members. LA Fitness management simply won't do anything about it either, even if you ask or leave feedback-which I guess is expected seeing as how this is a corporate joint. It's an awesome facility that I will continue to give my business to simply because there aren't any other options nearby that beat this on amenities-but if you lived near 20th St. & Camelback or near McCormick Ranch in Scottsdale, I'd go to those LA Fitness gyms if you were looking for an optimal experience. I've been to them and they were a lot better.
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