| rev:text
| - Hands down, one of the worst restaurant experiences we have ever had. We had gone for dinner to celebrate my birthday. There were 6 adults and two children in our party. When we got there around 7 pm the place had a number of people there and while it was busy, it was not packed.
After we were seated, the server arrived to take our drink order. We gave our drink order and, at the same time, also ordered dinner, skipping appetizers, as it was quite late already for dinner. The server seemed quite put-out because we did not order appetizers.
After a wait of 20 minutes, a different served dropped off one small dish of Pad Thai at our table. We waited for a bit expecting the rest of our order, consisting of roughly 8 other dishes, along with coconut rice, would arrive shortly but it didn't. When I asked one of the servers where the rest of our order was, our server, who we learned later was the son of the owner, came over and told us it was coming and that we, a party of eight, should start eating the small Pad Thai dish!
We were incredulous. I asked him what the rationale of bringing one dish at a time to the table was, particularly, when many of the dishes are combined together for dinner? At this, he responded, "well, we have to take care of other tables too"! As if the fact that there were other customers in his restaurant was our fault for which we were to be penalized. This person's rude demeanor surprised all of us.
Shortly after that, the rest of the food arrived, but one of our dishes was missing. When I asked the server about it he told me in the same rude manner as before, that I had not ordered it. I pointed out to him that I had ordered two of each dish that was in our order and received two of each, except for the one dish I was speaking of. Of that dish there was only one. Instead of addressing the issue, he continued to argue that I had ordered only one, and in a manner which lead one of the members in my party to wonder, "is he on drugs?"
When I asked to speak with the manager about his belligerent and obnoxious behavior, the server walked away. I then approached another server and she informed me that the person serving us was the manager there. I then went back to our server and asked him to give me the name and phone number of the owner of the restaurant but he refused to do so! I then approached another employee of the restaurant. Her response to me was that I would have to deal with our server and that there was no one else who could help me! Persisting in my attempts to get the name and number of the owner of the restaurant, I approached yet another server. This person informed me that the person who was serving us, was in fact, the owner's son!
Lol. I couldn't believe it. Never in my dining experience have I ever encountered such juvenile, uncivilized and uncouth behavior than I and my party did that night.
In the end, we all paid the bill and left wowing never to return and also committing to warn others to choose a better place to eat than this one with meager portions, substandard food and rude and obnoxious owners.
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