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  • I'd give 5 STARS to the Dr. alone but his staff sucks! Dr. Jaurez is amazing, hes so great and answers all the questions you may have and is soft spoken and kind. His staff on the other hand....I went back and forth with them in two different situations because its apparently pretty hard to call in a prescription to a pharmacy. It probably doesn't help that the office is only open 3 days a week but in both instances they never even sent the script over. This last time when I was finally down to the wire I asked if I could come in to pick up a hard copy so that I myself could drop it off. After many let me asks, they finally said I could. Only when I got there it took 15 minutes to "figure out" why I needed a hard copy. They also hate answering questions like: "I haven't received my blood work back who should I talk to?" to which the answer was "Uh, a nurse? But shes not here." "Okay, when is she here." "During hours of operation." Its been two weeks since then and I haven't got my results or talked to said nurse who seems to never be there. If you can put up with his god awful, miserable staff then see Dr. Jaurez. In the end hes well worth the BS but in the mean time they just piss you off.
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