Coming off of a poor experience with hostesses at this place, I contacted a manager, who set me up with a reservation and was extremely apologetic.
We used our reservation with my husband and mother-in-law. All of us ordered steak, all of which were cooked perfectly. I like their wine menu, and they have a great variety of other drinks.
I cannot emphasize enough how well the cooks on the steaks are. After having multiple disappointing experiences at other restaurants I now NEVER order a steak from anywhere else. I always thought of the Keg as somewhere expensive for a treat - but if you compare to the bills from some of these other places that couldn't cook a steak to save their life, you aren't paying that much more to get a much higher quality of meal.
The parking here however is a nightmare - not much the restaurant can do about that though.
We will be back, and will will be bringing an appetite.