I called to see how much a synthetic oil change would be, the guy said $54. I walk in literally 10 minutes later and ask for the same thing and the girl says $59. I told her the guy I talked to said $54 and that I also had a $10 off coupon from the last oil change I got at another sears location. She said they had a deal and it would be better to go with their promotion. 1 hour later they call me and say I need a new air filter , tire rotation, and coolant flush and they were having a friends and family discount so it would only be $80 for all that. I passed on that offer. I go back to pay and end up paying $54 the original quote I got on the phone. My $10 off coupon went to waste and they only offered me the F & F discount if I got all that other unnecessary stuff done yet the lady before me got the F & F discount on her oil change! I'm never coming back here or recommending this place to anyone and I hope them ripping me off was worth my loyal synthetic oil changes.