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| - I went in to purchase a few items for a crafty that my 4-year-old daughter and I could do together. The plan was to make her a little bracelet with the letters that spelled out her nickname that her father, who recently passed away, always called her. I had already purchased the sterling silver Block letter beads online. However, I was looking to purchase some Swarovski crystal beads in three or more different colors, A bead storage container since they were marked down, 40% off, as well as any other essential supplies recommended for a bracelet that would be intended to fit my four-year-old daughter.
I cannot say anything kind regarding the staff on Saturday evening including Meg, Shane ( which was a female), as well as Taylor. I felt bad for Taylor because she was truly appearing to try to help me locate the items I had asked Meg to find before Meg just pointed out at kit and went on her merry way without answering any of my questions. Which was completely ridiculous since I was straightforward with my questions about what I was looking for and where to find it but it's unfortunate that her inability to help a customer ultimately caused me to not be able to purchase the products that I was looking for. When I entered I did a quick look around to find the items I was looking for and up in the very front isle I had noticed that there was a promotion going on, (that would be ending that night since the new deals and promotions start on Sunday and I game on the Saturday night). The promotion was on craft storage supplies and was 40% off all craft storage, I believe (but I could be mistaken on the persentage (meaning it could have been 50% OFF instead of 40% but that's not the point). When I had asked the ladies working if the bead storage was a part of the craft storage promotional sale I was given the answer of quotation I don't know "which I don't know about you but I think that's kind of down right bullshit! And set of saying I don't know how about you say let me check on that. Because then I ultimately had to go walk over to the sign at the front of the store and see what was a part of the sale so I could get that selected product that was for sure a part of the sale/promotion. For me to walk towards the front of the store with the sprain ankle took more time than I needed to, and cause more pain than I wanted to deal with. Which could've been avoided if they simply had offered to chat for me however they didn't!! When inquiring about whom the store manager was, as well as to the district manager was, I started to get seven the information from Shane who was furious with me that I even requested that information, but she ultimately through fit and ended up crumpling up the papers with the contact information, or at least I hope that's what she was writing down. Then she flat out refused to provide me any information as to whom the store manager would be as well as how to reach them, and also claimed there was no district manager to call regarding my experience and concerns.
And I will say the clearance area is hit and miss. Check out the end caps for the clearance areas, or sometimes there will be an aisle towards the back of the store.
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