It had been about 7 years since my last salon appointment so I was in need of a refresh on color and trim. My fiance contacted Alyssa for availability and it ended up with a miscommunication (technology) and someone ended up taking my appointment. Alyssa was very kind to schedule me a Sunday appointment which is after business hours but, an option by appointment. I don't have a lot of hair so it took about 1 1/2 hour for color and trim. It looks fabulous! Thank you!