The service here is great! Every time I have eaten here the staff is patient (I have an indecisive 8 year old), helpful in explaining menu items, very friendly and efficient.
The food is nothing spectacular, it's just ok. It's average "diner" type food, comparable to Denny's and IHOP. The servings are typically pretty large and likely make the average person full. It's a bit pricey though and never seems to be worth the money.