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Attributes	Values
type	rev:Review
dateCreated	2018-05-17 00:00:00 (xsd:dateTime)
itemReviewed	Allegiance Water Services
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Every aspect of our interaction with Allegiance Water Services has been exceptional. We contacted them for a consult regarding our irrigation system that had been giving us problems on and off over the past year. The existing (builder-grade) tubing was simply deteriorating after 7 years in the Arizona sun. We did several basic repairs ourselves, but came to realize that we were over our heads. Tom and Thomas came out for the (free) initial consultation. There was no sales pitch to speak of; they just explained their product to us and we were sold but not only the durability of the product, but also by their well-thought-out installation method and practices. We experienced excellent customer service at every step of the process; from finalizing the purchase to scheduling the installation to the actual install. The people we dealt with were not only knowledgeable of the mechanics of irrigation itself (which I would expect), but also displayed a good understanding of the unique requirements of maintaining an Arizona yard or garden. When all of the work (and cleanup) was completed, they conducted an informative walkthrough of the irrigation system, pointing out and explaining the location of all the emitters. They further elaborated on the differing watering requirements for different kinds of plants, and showed how those requirements had been met. And finally, they reviewed the settings and operation of our irrigation timer. All of this was most helpful and made us feel even more comfortable with the setup and operation of our irrigation system. Office support was easy to work with, both over the phone and by email. Everything was explained clearly and our questions were always answered promptly. The work was completed in the promised timeframe. The installation crew was knowledgeable, respectful, and friendly. They did the work with a minimum amount of disruption to our yard, and cleaned everything up afterwards. In this age where companies so often seem to value profits over true customer service, Allegiance Water Services stands out as an example of what customer service SHOULD BE.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	H

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