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  • Ok, I love ice cream and normally I would LOVE cold stone; however I went there today after lunch and was highly annoyed at the service. I brought with me a coupon which I get through E-mail about once avery 2 months. It's a Buy One Get one Free (BOGO). The young girl said she didn't think I could use this coupon and tried to call her manager on the phone, the manager didn't answer and so I was told I can't use it. I have used the same E-mail coupons on at least 2 other occasions at the same place. it says BOGO for Cold Stone so why wouldn't I be able to use it. Now the coupon expires in 2 days so it will be useless. I went there with a friend specifically for this purpose, what a waste of my time. If the ONLY girl working there doesn't know the rules, train them better. Seriously, the girl was cute and firendly, but what the heck???
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