I had recently visited Busy Buggy and seriously caught them on a bad day. There were some staff working in new positions and unfortunately it showed and carried on to me, the customer. I had left my feedback on my first and only visit and I will say, it was not good. But then something happened that rarely happens when leaving reviews on Yelp!, the owner (who was out of work the day I went) got a hold of me and explained his sincere apology and shared deep disbelief about how my situation unfolded at his property. He did all he could to try and make the situation correct, even offered to double check my vehicle to ensure the work was done correctly. Now this is a real owner who shows a true passion for his craft. This is not too common from shop owners around town. Honest and actually wants your trust!
Thanx again Hamid